Privacy policy

Ivory Teeth Whitening (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from ivoryteethwhitening.com (the “Site”).

1. INFORMATION WE COLLECT

Personal Information You Provide

When you make a purchase, book a service, sign up for emails, or contact us, we may collect:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment details (processed securely by third-party providers)

  • Order and appointment history

Automatically Collected Information

When you browse our Site, we automatically collect certain information, including:

  • IP address

  • Browser type and device information

  • Pages visited, time spent, and referring URLs

  • Cookies and similar tracking technologies

This information helps us understand how customers use our Site and improve performance, security, and user experience.

2. HOW WE USE YOUR INFORMATION

We use your personal information to:

  • Process orders and payments

  • Deliver products and services

  • Communicate with you regarding orders, appointments, or inquiries

  • Provide customer support

  • Send marketing emails (only if you have opted in)

  • Improve our website, services, and marketing efforts

  • Comply with legal and regulatory requirements

3. CONSENT

How You Provide Consent

By providing personal information to complete a transaction, book a service, or contact us, you consent to our collection and use of that information for those specific purposes.

For email marketing, we will only contact you if you have expressly opted in. You may unsubscribe at any time.

Withdrawing Consent

You may withdraw your consent at any time by contacting us at:

Email: info@ivorywhitening.com

4. DISCLOSURE OF PERSONAL INFORMATION

We may disclose your personal information:

  • If required by law, regulation, or legal process

  • If you violate our Terms of Service

  • To trusted service providers who assist us in operating our business (payment processors, email platforms, analytics tools), strictly for the purposes required to perform their services

We do not sell or rent your personal information.

5. SHOPIFY

Our store is hosted on Shopify Inc. They provide the e-commerce platform that allows us to sell products and services online.

Your data is stored through Shopify’s secure servers, databases, and applications, protected by industry-standard security measures and firewalls.

Payments

Payments are processed securely through Shopify-approved payment gateways. Payment information is encrypted in accordance with PCI-DSS standards and is only retained as long as necessary to complete the transaction.

For more information:

6. THIRD-PARTY SERVICES

Third-party providers used by Ivory Teeth Whitening will only collect, use, and disclose your information to the extent necessary to perform their services.

Some providers may be located outside of Canada (including the United States). As a result, your personal information may be subject to the laws of those jurisdictions.

Once you leave our website or are redirected to a third-party site, this Privacy Policy no longer applies.

7. SECURITY

We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

  • SSL encryption is used where appropriate

  • Payment data is handled only by PCI-compliant providers

  • Access to personal data is limited to authorized personnel

While no method of transmission over the internet is 100% secure, we take security seriously and continually improve our safeguards.

8. COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

  • Maintain your shopping cart and session

  • Analyze site traffic and performance

  • Improve user experience

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect site functionality.

9. AGE OF CONSENT

By using this Site, you confirm that you are at least the age of majority in your province or state of residence, or that you have given consent for any minor dependents to use this Site.

10. YOUR RIGHTS (CANADA – PIPEDA)

If you are a Canadian resident, you have the right to:

  • Access the personal information we hold about you

  • Request corrections or updates

  • Withdraw consent

  • Request deletion where legally permitted

To exercise these rights, contact us using the information below.

11. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. Updates take effect immediately upon posting on the Site.

12. CONTACT INFORMATION

If you have questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact:

Ivory Teeth Whitening
Email: info@ivorywhitening.com

Mailing Address:
Ivory Teeth Whitening
11903 111 Ave NW
Edmonton, Alberta
Canada